Name of airline
Volaris airlines mex
Destination and date of flight
Tijuana to Guadalajara, Mexico
Was your flight on time?Very late
Rate the airline service.Poor
Rate the value of your flight.Too expensive
How did you buy your ticket?Airline website
In-flight meal or refreshments?
Bag of chips and soft drink
My family and I were skipped during refreshments were bring served, the flight attendants were rude. The flight was 1hr late, on top of all that, it was a very scary and rough landing ...this was a terrible experience. I made a mistake on this airline. At the end of my ordeal trying to get a refund or even change the dates on my flight, was like pulling teeth .... customer service was unfair and not very understanding to my experience on their flight. I recommend never travel on a unknown airline because in the end, you pay more in experience. My return was on a bus. So sad and so costly.